Started in 2008, The Best Geeks provides mission critical caliber IT support for small businesses at a reasonable price. We are a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in the Houston Metro area. We give you a 100% Money Back Guarantee. Our team of talented IT professionals can solve your IT nightmares once and for all.
If you want a technology partner that views your business as mission critical, focuses on security and business continuity, and you have between 5 and 75 computers; then we are confident we are the only network services/security, computer support, or IT consulting business in the Houston Metro area that provides all of these benefits to your business.
5 Exclusive differentiators which make The Best Geeks your only logical choice:
- Mission Critical - Our founder has CIA and U.S. Department of Defense IT background, thus all of our client's businesses are treated as mission critical with security as a major focus.
- Speaker and Author - The Best Geeks has been around since 2008, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us. As a result of our experience, our founder Rus Bel, is speaking all over the region on the topic of Small Business Cybersecurity and Personal Internet Safety and Privacy. He is also the author of “How to Find An IT Company You Can Trust”
- Help with Marketing – We have learned a great deal vetting website companies and learning how to market our business on the Internet. We share what we have learned with our clients so that they can be more successful.
- No Catastrophes - Our clients do not have major business technology related catastrophes, simply because we know that the ultimate solution must include a focus on Cybersecurity, Disaster Recovery and Business Continuity.
- Long Term Partnership – As technology evolves, we discover new and better ways to operate a company. We will investigate that technology and if it will help your company we will implement it even if it reduces the monthly payment to us.
10 Additional Important Concepts:
- Access to your IT configuration - You have access to all of the documentation through our documentation system. We never hold that information hostage as it is yours not ours.
- Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself either online with our streamlined service ticketing system or just send an email to us. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Reliability – If we give you a time-based commitment, we will keep it. Should we for any reason encounter a delay for instance railroad crossing, you will be contacted. We will never just show up late.
- Experienced – We hire only seasoned, professional technicians with at least 5-10 years of experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We will not send out warm bodies to train on your dime!
- Business savvy – Through our extensive interviewing process we will gain knowledge of the day to day challenges you face and then design, evaluate and justify our technology solutions from a thorough understanding of your business and lay out the benefit from the solution that your company would realize. We strive for your investment in us to be highly if not completely offset by the increased productivity of your staff, higher customer satisfaction for your clients and your peace of mind.
- One Stop Shop – We handle all aspects of your implemented technology including your IT infrastructure (hardware and software management), vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
We are locally owned and this is how we put food on our table. Our clients view us as more of a partner than just a vendor. We have a great deal of experience helping Manufacturing and Engineering companies. Most of our clients have our Disaster Recovery solution in place which will allow full recovery from a Ransomware attack, Natural Disaster or Server Crash, locally within 1 hour or offsite within 8 hours. We also help a broad cross-section of industries with computer repair and IT services in the Houston Metro area. Our main goal is to help you find so many ways to be more productive, that the value you receive offset the monthly investment you will make with us. Then you will be a raving fan of ours and be glad we are in your corner!