Protect Your Data & Secure Your Valuables
At The Best Geeks, we are dedicated to working with businesses of any size to help them get back on track. We know that a functioning IT system is crucial to the success of your business. We work quickly and efficiently to get your system running again. If you are looking to get started with us, here is what you can expect from us.
Communicating With The Best Geeks
We are dedicated to finding the right solution for your business. Here is what you can expect from our geeks when you get started.
- Contact us via our online form submission or phone call
- We will respond to your inquiry within one business day to understand why you are calling, overall issues you are having, and what you are looking for.
- We will send you a business related questionnaire, which we will use to understand your business's current technology. The questions in green should be filled out by the lead decision maker of your business.
- Upon return of the completed questionnaire, we will analyze what you have provided to help us stay on point during the meeting we are going to schedule.
- A face-to-face meeting will be scheduled with the decision maker(s) and any others that you would like attend.
- Together we will go over the questions and answers to make sure we really understand your business needs. We will both decide during this meeting whether we will continue with the proposal. We will not prescribe a solution until we understand your business and your current and future needs.
- We will run a program that will attempt to analyze your system. This will NOT install anything into your system. It will give us a better look inside your technology. This is an essential part of any proposal.
- We charge a minimum of $500 for proposals, simply because you will be given the blueprint of the best options to solve your IT issues taking into consideration your budget. When you hire us, the proposal fee is credited back to you and we consult with you to explain the pros and cons of each option.
- After each party is in agreement to use our services, we will work out a plan. This plan is an agreement for any hardware or software that we will need to purchase to fix your problem, or support your company. The hardware and software costs must be paid up front along with half of the estimated labor.
- Once you are a raving fan of The Best Geeks, you will have the opportunity to refer others to us for $777, see our Referral Program. The person you refer us to will also get a $100 rebate on their first bill!